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About us

Equipping your organisation to grow, innovate and build a change-agile culture.

We all know of an organisation that lost valuable employees or their reputation when they risked implementing a bold transformation project.

Implementing change can cripple even the most established organisation – with change failure costing billions in loss of reputation, people and productivity among many ongoing ripple effects. We solve this problem.

We provide Change Leadership solutions to organisations undergoing strategic changes throughout Australia.

If you need to shift your organisation's culture or technology, we help you lead your people through the process successfully.

We do this through practical, evidence-based toolkits, eLearning, consulting and workshops that make change easy – giving your leaders the right skills and tools to make this and all future transformations a success.

How Do We Work?

Through years of research, we have combined leadership and change management best practices with real project experience to create our proven Change Leadership training.

We co-design the change process with you, working together to understand which actions need implementing.  We then build a change management ‘roadmap’ for your leaders to drive the change effectively and confidently.

Working with your organisation and leaders, in-person and remotely, we deliver a tailored mix of training, consulting and practical toolkits to support you in rolling out the changes successfully.

Everything we offer is evidence-based, practical and actionable to deliver real results for you now and in the future.

The most practical Change Leadership solutions on the market

Approach Services’ clients report that by using our Change Leadership solutions, they

Are more likely to pursue innovation

Develop a culture that values growth and learning

Experience fewer performance impacts during changes over time

We are here to empower communities, organisations and leaders to recover fast from challenges and grow through transformation.

Facing change? Talk to us about how we can help you thrive through the process.

We specialise in

Health & Aged Care Sector

The Royal Commission, new Aged Care Quality Standards and Corona pandemic all demand a cultural change from organisations working in the Australian Health and Aged Care sector. Rest assured that we understand your risks and challenges and are experienced in supporting your organisation to implement and manage change now and in the future.

Resources Care Sector

The global call for sustainable actions to beat the greenhouse effect and reduce the threat of climate change increasingly challenges the Resources Sector to innovate and change. You need to adapt swiftly to future-proof your business – we can help you do that effectively. We support your industry leaders to address issues and implement sustainable, practical changes with success.

NFP Care Sector

The not-for-profit (NFP) sector is under continued pressure from the Australian Government and local communities to reform. With the welfare system beyond its funding limit, all levels of government are looking for greater system efficiency and productivity. We understand your passion and desire to achieve your NFP’s mission and purpose. We provide affordable, modern and practical change leadership training to help you achieve your goals for our community, while meeting government requirements.

Why Trust Us With Your Change?

We care.

We want to see you, your people and your organisation succeed – and that is the goal of every solution and service we provide.

Organisational change can be stressful, with high stakes for success and failure, so you need to be confident you are working with a team that can walk the talk.

Approach Services

Is a 100% Australian-owned, lean and agile business.

Has over 20 years of hands-on experience in delivering change management solutions.

Has worked with leading organisations such as BHP Billiton, Bethanie, Scitech, Subcon, and Alzheimer’s WA.

Balances broad technical skills with a deep understanding of the human side of leadership, change and organisational culture.

Is evidence-based, practical, tailored and flexible.

Is outcome-driven, not cookie-cutter; we choose the best method and model for you.

Prosci Certified Change Management practitioners.

Are proudly supporting the Board at the Association of Change Management. Professionals (ACMP – Perth Chapter).

Our Core Values

At the core of all our actions is the commitment to grow, advise, develop and care.


We continuously expand and grow our business in Australia and around the globe, keeping our finger on the pulse of our industry and continually developing our services to remain the leaders in change leadership.


We are here to shape change leadership around the world - starting with our clients here in Australia. We promise to always speak up to ensure your success with change and will have tough conversations with you. Our approach is guided by human-centred design, critical-thinking, pragmatic and practical decision making, lean and agile problem-solving.


We believe in attracting and creating brilliant minds - the quality of our people is everything. This enables us to improve internally, developing the value of what we offer and increasing the benefits of our services.


Without genuinely caring about the success of our clients, we wouldn’t still be here today. We are with you during pivotal moments in your organisation, and our team will always go above and beyond to support you during the good and bad of your unique growth and transformation process.

“Their monthly insights are always thought-provoking and interesting.”

Sabine Powell, GM Technical Services - MMA Offshore

“These project engineers have the right mix of technical

and people skills. They turned the project around and got the job done.”

General Manager Diving - Neptune Marine Services

“Thanks for a fantastic workshop. I’m looking forward to the next one and taking our business along an exciting journey.”

Superintendent Operations Processes, IM BHP Billiton, WAIO

 ”Hugely helpful in allowing me to step outside of my issues and understand where I am in the change journey. I used these tools to navigate through a complex organisational change. It helped me to see a different perspective.”

Executive - Scitech

”There were excellent facilitators at our sessions. I wish we had received this training 12 months ago. It has given me a lot of insight into the change process, how necessary it is for our company and has motivated me personally to be more involved.”

Statewide Manager - Scitech

Ready to find out more?

Speak to us today to find out how we can help you lead business transformation and change with confidence and ease.

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