EXCELerate Conflict Resolution In Change

CRIC

In this 2 hour course, you will work through 5 micro-lessons to improve your resistance management and conflict resolution in change capabilities.

You will practice:

  • Anticipating and analysing Resistance
  • Identifying and verbalising conflict levels and types
  • Reconising and adapting conflict resolution styles
  • Creating a resistance risk estimate and mitigation plan