How-To-Guides

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Materials

Topic time estimate: 3 Minutes

How does this course work?

time, alarm clock, clock

The entire course is estimated to be completed in 2 hours.

The course outlines the standard course content in green.

Optional materials are highlighted in amber.

To complete all of the optional material you will require an additional 1 hour.

  • Your course progresses in a linear way.
  • Your progress is saved automatically.
  • You can pause your learning at any time and resume at a later date.
  • You will be able to revisit any lesson and topic if you wish.
  • To receive a certificate you will need to pass the final assessment with 80% or more at your first attempt. You cannot retake the final assessment.

In short micro-lessons from 1-30 minutes, you will work on your conflict resolution habits.

The purpose of conflict and resistance management during change is to enable behavioural change and superior outcomes.

Our EXCELerate Change Leadership Academy provides you with the resources to achieve an immediate shift in your change leadership behaviour. Utilise the EXCELerate community and trainers to hold you accountable and make your learnings long-lasting.

Technical requirements

tablet, screen, monitor

Whilst you can do most of the course on either a desktop computer, a tablet or a mobile phone, we strongly recommend you to do the assignments and self-reflection activities on a desktop computer that has:

  • The latest version of a common browser e.g. Chrome, Ms Edge, Safari or Firefox
  • Adobe Acrobat Reader
  • Power Point 
  • Speaker or headphone

Optional How-to Videos

Time estimate: 2:30 Minutes

There is a library of how-to videos in the Materials tab above for you to refer to if you need any help with the navigation or templates.